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Steven's Response to COVID-19

Updated: Dec 1, 2022

March 24, 2020

We are an Essential Business

COVID-19 Update – Stevens Equipment Supply continues to operate under essential services designation.

Per the guidelines issued by Cybersecurity & Infrastructure Security Agency, a division of the Department of Homeland Security, Stevens Equipment Supply is recognized as an essential business due to the vital role the company plays to critical infrastructure viability, and will continue to operate under state of emergency and shelter in place orders recently issued in the U.S.

The safety and well-being of our employees and customers is our top priority as we continue to operate within impacted areas to deliver critical systems necessary to maintain the safety and essential operation of vital HVAC functionality in residential and commercial buildings, and Food Service in commercial applications. This includes, but is not limited to, the healthcare industry, the agri-food supply chain, cooling for data and information technology centers, and essential heating, cooling, and refrigeration needs for vulnerable populations.

We continue to monitor this evolving situation and will issue updates as necessary. 

Please contact us if you have any questions.


March 22, 2020

U.S. Small Business Administration (SBA) disaster loans now available

The COVID-19 pandemic has affected everyone in our economy, with small businesses getting particularly hard hit. That's why U.S. Small Business Administration (SBA)  disaster loans are now available.

Online applications for these loans are open to businesses at

A few more details:

  • This program can provide low-interest loans of up to $2 million to small businesses and private non-profits.

  • These loans can go toward working capital to meet needs including payroll, accounts payable, and fixed debt payments that can’t be paid due to the COVID-19 pandemic.

  • The current interest rate is 3.75% for small businesses. The non-profit rate is 2.75%.

  • These loans have long-term repayment options, up to a maximum of 30 years.

For more information visit the SBA’s Economic Injury Disaster Loan web page.

Need help?

The SBA is doing webinars to explain the program in more detail, which you can sign up for here:

Thursday, March 26, 1:00 p.m.; Register Friday, March 27, 9:00 a.m.; Register Webinars are filling up fast, so register today! Can't get on a webinar? Here are some resources from a recent regional SBA Disaster Loans Webinar: Download the SBA Loans For Coronavirus Related Economic Disruptions Webinar Slide Presentation Download the Economic Injury Disaster Loans Frequently Asked Questions

Additional Resources


March 20, 2020 All Stevens Equipment Supply store locations remain OPEN, fully-staffed, and ready to serve our customers during these uncertain times. Our primary concern is maintaining the health and welfare of the entire Stevens team and our valued customers, while maintaining a full, robust level of service. To adhere to current social distancing guidelines, we ask that our customers refrain from entering our locations to pick up or place orders until further notice. Order delivery options: Order delivery will continue as usual with the exception of will call orders.

Will Call: Starting Monday, March 23, 2020, we’re offering

Curbside Service! When you arrive, call the branch and we will bring the order out to you and load it while you wait in your vehicle.

Shipping: We will continue shipping orders via our normal methods at this time. We will notify you immediately if your order will encounter shipping delays.

Order placement options: Although walk-up orders are suspended temporarily, ordering at a social distance is easy! Call or text these local branches: Denver – 720.543.2381 Eagan – 651.452.0872 Golden Valley – 651.452.0872 Green Bay – 920.347.1999 Milwaukee – 262.439.4040 Omaha – 402.861.0550 Salt Lake City – 385.831.0140 Springfield – 417.799.0113 St. Louis – 636.660.0052 Call these local branches: Albuquerque – 505.595.1310 Billings – 406.206.7029 Las Vegas – 725.223.8550 Minot – 701.838.9999 Phoenix – 480.999.4198 Tucson – 520.485.1090 Des Moines – 515.270.6622 Williston – 701.838.9999 Order online at (HVAC only). Our approach will be monitored and updated as new information becomes available. Thanks for allowing us to serve you during these uncertain times. We’ll get through this together!

Dan Beno



March 16, 2020 In response to the ongoing COVID-19 (coronavirus) outbreak internationally and in the U.S., Stevens Equipment Supply is committed to the continued safety of our employees, customers and vendor partners. Our company is underpinned in the core values of caring and safety. These are values that we strive to practice and deliver on at all times. While our intent is to remain flexible as the situation evolves, I wanted to share some of the actions Stevens Equipment Supply is taking to be a responsible partner and ensure the safety of our employees, clients, vendors and community.

  • We have increased our sanitization practices and educated our employees on hand washing, social distancing and preventative practices.

  • Canceled upcoming customer meetings and trainings

  • Modified future training sessions to webinars and/or recorded eventsIncreased cleaning and sanitation protocols at all locations as recommend by the CDC

  • Suspended work-related airline travel for all employees

  • Communicated a companywide employee “COVID-19 Action Plan”

  • Restricted travel for our sales and field service technicians

As of Friday, March 13, 2020, we have no disruptions in our supply chain; however, we understand this has the possibility to change and therefore we remain committed to maintain an inventory of product to service and support our customers. In addition, we have proactively made the decision to increase our stock levels. We have purchased excess inventory over the past two weeks. For some items, this represents over 14 weeks of supply. Should the need arise, our branch locations have sufficient processing capabilities that would allow us to transfer operations from one location to another. To keep our locations operating effectively, it is crucial to maintain a healthy workforce, and so it is our top priority to keep our associates healthy and safe. Therefore, we have reminded our associates of the importance of good personal hygiene and continue to communicate precautionary measures with them to prevent contracting and transmitting this or any disease. As we continue to monitor this situation, we are also giving thoughtful consideration about how we can help you overcome new or escalated challenges related to COVID-19. We will continue to update you as this situation unfolds.  We view our relationship with you as a partnership, and we believe that open communication, cooperation, and patience between our companies is critical. We remain confident in Stevens Equipment Supply’s capabilities as your supplier during this challenging situation. We thank you for your continued business and look forward to many years of success for both of our companies.

Dan Beno  President


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